Terms of Service
These terms govern your use of ratecardlab.com and any digital product you buy from us. By using the site you accept them. If you do not, please do not use the site.
Who we are
RateCard Lab is a sole trader business operated from Mauritius, publishing research on third-party logistics costs. Contact: hello@ratecardlab.com.
What the site is, and is not
The site publishes fee benchmarks and analysis compiled from vendors' own published rate cards, carrier documentation, and named third-party surveys, together with data submitted by readers. It is research and general information. It is not legal, tax, accounting, or financial advice, and it is not a recommendation to use or avoid any provider. Decisions you take about a logistics contract are yours.
Accuracy and the limits of our data
We source every figure and record the date we checked it, and our methodology sets out the rules we hold ourselves to. Even so, fee schedules change without notice, published rates are frequently floors rather than the price you will be quoted, and most 3PLs publish nothing at all. We make no warranty that any figure is current, complete, or applicable to your situation, and you should verify anything material directly with the vendor before relying on it. If you find an error, tell us and we will correct it and log the correction publicly.
Your use of the site
You may read, quote, and cite our data with attribution and a link. You may not scrape the site at a volume that degrades it for others, republish the dataset wholesale as your own, or present our figures as if independently gathered. Automated bulk extraction for the purpose of building a competing dataset is not permitted.
Digital products
Products such as the 3PL Quote Normalizer Kit are licensed to you, not sold. One purchase covers use by you and colleagues within your own company. You may not resell, sublicense, redistribute, or publish the files, in whole or in substantial part. The workbook performs arithmetic on figures you enter; its output is only as good as those inputs, and we do not warrant that it will produce a particular commercial outcome.
Payment is handled by a third-party merchant of record, which sells the product to you as reseller and handles applicable taxes. Their terms apply to the payment transaction alongside these. Refunds are covered by our refund policy.
Reader-submitted rate cards
If you send us a quote, invoice, or rate card, you confirm you are entitled to share it and you grant us permission to normalize and publish the figures in anonymized form. We remove identifying details about you and your company before publishing, and we name the vendor only. Please check your own contract first: some 3PL agreements restrict sharing pricing, and whether yours does is a matter between you and your provider.
Third-party links and disclosure
We link to vendor and carrier pages as sources. We do not control them and are not responsible for their content. We may in future earn affiliate commission from services referenced here; where that applies it will be disclosed on the page in question. No vendor pays for placement, ranking, or favorable treatment in our data.
Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, including lost profits or savings not achieved, arising from use of the site or our products. Our total liability in connection with a product is limited to the amount you paid for it. Nothing here excludes liability that cannot lawfully be excluded, and if you are a consumer your statutory rights are unaffected.
Changes
We may update these terms; the date above shows when. Material changes affecting purchases already made will not be applied retroactively.
Governing law
These terms are governed by the laws of Mauritius, and the courts of Mauritius have jurisdiction, without affecting any mandatory consumer protections available to you where you live.